https://blog.kyleheller.dev/Kyle HellerPersonal blog covering platform engineering, Terraform, Kubernetes, Veeam, cloud infrastructure, and the occasional career reflection. 2026-04-10T20:27:37-04:00 Kyle Heller https://blog.kyleheller.dev/ Jekyll © 2026 Kyle Heller /assets/img/favicons/favicon.ico /assets/img/favicons/favicon-96x96.png I Got a Platform Engineering Job. Here's What Happened.2026-04-10T18:00:00-04:00 2026-04-10T18:00:00-04:00 https://blog.kyleheller.dev/posts/platform-engineering-job/ Kyle Heller After seven years at Veeam, I’m moving on. Starting May 4th I’ll be a Consultant Platform Engineer at Nationwide Insurance, working on their application and database platforms team: production EKS clusters, GitOps, policy enforcement, the whole stack. The Veeam years I don’t have anything bad to say about Veeam. I learned a ton there. I worked my way up to Technical Lead on the NA VCSP suppor... VBR v13: The Software Appliance Is the Future and I'm Here for It2025-09-10T20:00:00-04:00 2025-09-10T20:00:00-04:00 https://blog.kyleheller.dev/posts/vbr-v13-software-appliance/ Kyle Heller Veeam Backup & Replication v13 just went GA. There’s a lot in it (Recon Scanner 3.0, a malware analysis AI agent, SAML SSO), but the thing I keep coming back to is the Software Appliance. What It Is A hardened Linux-based deployment option for VBR. Bootable ISO or virtual appliance, deploy it on bare metal or a VM or a cloud instance, and you’ve got a fully configured backup server withou... Six and a Half Years of Cloud Service Provider Support: What It Teaches You About Production Infrastructure2025-08-03T14:00:00-04:00 2025-08-03T14:00:00-04:00 https://blog.kyleheller.dev/posts/six-and-a-half-years-vcsp-support/ Kyle Heller I’ve been at Veeam for six and a half years. I started as a support engineer taking calls from cloud service provider partners, and I’m now a Technical Lead serving as the senior escalation point across their production environments. Along the way, I’ve seen more infrastructure failures than most engineers see in a career. When you’re in VCSP support, that’s just the job. A firehose of real-wor... Why I Took Data Science Courses as an Infrastructure Engineer2025-07-06T15:00:00-04:00 2025-07-06T15:00:00-04:00 https://blog.kyleheller.dev/posts/data-science-courses-for-infrastructure-engineer/ Kyle Heller My MSCS at CU Boulder included a graduate certificate in Data Science. Probability theory, statistical inference, regression and classification, data mining methods and pipeline. On paper, that has nothing to do with my actual job. In practice, it shows up more than you’d think. SLO math The first time I tried to set an SLO for platform availability, I realized I didn’t actually understand w... Nora2025-07-02T21:00:00-04:00 2025-07-02T21:00:00-04:00 https://blog.kyleheller.dev/posts/nora/ Kyle Heller Nora Heller was born today. I’ve spent years optimizing systems, chasing certifications, grinding through coursework, and building toward the next thing. Today none of that mattered at all, and it was the best day of my life. No technical lessons. No career advice. Just a small human who has no idea how much she’s already changed everything. Regular programming resumes eventually. No rush.